Technical Support

technical-supportWe take pride in our esteemed reputation for delivering exceptional technical support, and we are committed to providing focused, responsive, and knowledgeable assistance to customers who choose to invest in our solutions.

Crystal Point offers complete support for OutsideView v9.0 and version 9.1 Our web site provides 24-hour electronic support, and priority support during the business day is available through our Star Support and Maintenance Plan.

Technical Support is available at no-cost within 30 days of purchase.
 
 
Support Plan Description

Support Request Form

Star Support Technical Resources

Access to restricted Star Support content. Note: You must register for an account before you can log in

 
 

Crystal Point Holiday Schedule

2024

  • New Year’s Day – Monday, January 1, 2024
  • Memorial Day – Monday, May 27, 2024
  • Independence Day – Tuesday, July 4, 2024
  • Labor Day – Monday, September 2, 2024
  • Thanksgiving – Thursday & Friday, November 28 & 29, 2024
  • Christmas – Tuesday -Thursday, December 24, 25, & 26th 2024

2025

  • New Year’s Day – Wednesday, January 1, 2025
  • Memorial Day – Monday, May 26, 2025
  • Independence Day – Friday, July 4, 2025
  • Labor Day – Monday, September 1, 2025
  • Thanksgiving – Thursday & Friday, November 27 & 28, 2025
  • Christmas – Wednesday – Friday, December 24, 25, & 26th 2025