Technical Support

technical-supportWe are proud of our reputation for providing world-class technical support and we remain dedicated to delivering focused, responsive and knowledgeable support to customers investing in our solutions.

Crystal Point offers complete support for current versions of our products. Our web site provides 24-hour electronic support, and priority support during the business day is available through our Star Support and Maintenance Plan.
 
 

Crystal Point Holiday Schedule

2023

  • New Year’s Day – Monday, January 2, 2023
  • Memorial Day – Monday, May 29, 2023
  • Independence Day – Tuesday, July 4, 2023
  • Labor Day – Monday, September 4, 2023
  • Thanksgiving – Thursday & Friday, November 23 & 24, 2023
  • Christmas – Monday-Wednesday, December 25, 26, & 27th 2023

2024

  • New Year’s Day – Monday, January 1, 2024
  • Memorial Day – Monday, May 27, 2024
  • Independence Day – Tuesday, July 4, 2023
  • Labor Day – Monday, September 2, 2024
  • Thanksgiving – Thursday & Friday, November 28 & 29, 2024
  • Christmas – Tuesday -Thursday, December 24, 25, & 26th 2024

 

Support Plan Description

Support Request Form

Star Support Technical Resources