Support Request

Technical support is available for Star Support designated contacts and for customers that purchased the Crystal Point product within the last 90 days.

To request technical support, fill in the form below and then click on Submit.
To expedite this process, enter as much information as you can about your situation and make sure you include your email address.
Contact Information

  • Product Information

    (Some of this info is found by opening your Crystal Point software and clicking Help and then About)

  • Computing Environment
  • Description of Problem
  • Related Information
  • How many times does this problem occur:
  • This field is for validation purposes and should be left unchanged.