Crystal Point Support
Technical Support When
You Need It!
We are proud of our reputation for providing world-class technical support and we remain dedicated to delivering focused, responsive and knowledgeable support to customers investing in our solutions.
Crystal Point offers complete support for current versions of our products. Our web site provides 24-hour electronic support, and priority support during the business day is available through our Star Support and Maintenance Plan.
contact crystal point
800.982.0628
Online Support Request
Download Current Version
Questions about Ordering
Star Support
Complementary Telephone and E-mail Technical support is available for Star Support designated contacts and for customers requiring assistance within 90 days of purchase. Otherwise, Per-incident technical support is available at $100 per issue.
Answer Book
The Answer Book is a technical resource that is always available for our Star Support customers. Answers to most technical problems are available here.
Documentation
Our website contains extensive documentation about our products including User Tips, Technical Notes, FAQ, User & Installation Guides & more.
OutsideView Documentation
AppView Documentation
NonStop Security Documentation