The Star Support
Answer Book
Technical information on all
crystal point products!
The Answer Book provides technical information on all Crystal Point products and is always available for our Star Support customers. This information is integrated within a single database that contains solutions to most technical issues.
Crystal Point offers complete support for current versions of our products. Our web site provides 24-hour electronic support, and priority support during the business day is available through our Star Support and Maintenance Plan.
contact crystal point
800.982.0628
Online Support Request
Download Current Version
Questions about Ordering
Star Support
Complementary Telephone and E-mail Technical support is available for Star Support designated contacts and for customers requiring assistance within 90 days of purchase. Otherwise, Per-incident technical support is available at $100 per issue.
Documentation
Our website contains extensive documentation about our products including User Tips, Technical Notes, FAQ, User & Installation Guides & more.
OutsideView Documentation
AppView Documentation
NonStop Security Documentation