<technical support> The Star Support Answer Book

The Answer Book provides technical information on all Crystal Point products and is always available for our Star Support customers. This information is integrated within a single database that contains solutions to most technical issues.


Crystal Point offers complete support for current versions of our products. Our web site provides 24-hour electronic support, and priority support during the business day is available through our Star Support and Maintenance Plan.

For billing and sales support questions email Sales@crystalpoint.com

Downloads

Product updates

Free OutsideView updates are available for licensed Star Support customers.

Star Support

Telephone and E-mail Technical support is available for Star Support designated contacts and for customers requiring assistance within 90 days of purchase. Otherwise, Per-incident technical support is available at $100 per issue.

Request Support from a Crystal Point Engineer

Macro Examples

Sample Visual Comm Basic Macros

Documentation

Our website contains extensive documentation about our products including User Tips, Technical Notes, FAQ, User & Installation Guides & more.

OutsideView & OutsideView Web Documentation
AppView & AppViewXS Documentation
NonStop Security: NSSL, NSSH, Documentation

©2007 Crystal Point, Inc. All Rights Reserved. • Contact Us • Sales: 800.982.0628