TestimonialsCrystal Point is dedicated to providing the best customer support possible. We work closely with our customers to provide superior service and products to meet customer expectation and demand.
OutsideView continues to be the #1 NonStop 6530 connectivity solution, used by more Fortune 500 companies than any other product of its kind. When you need to know you're using the best, you need OutsideView 8.1 from Crystal Point.
“I’ve used OutsideView for many years now, because it just plain works the way it should. It’s like being at a real 6530 terminal. I’m not along in that opinion, either. Wherever I’ve encountered Tandem systems, OutsideView has always been the preferred choice.”
Allan Patterson, NonStop Consulting
“Bon-Ton relies on OutsideView to provide user connectivity to our IBM and HP NonStop systems. There are other terminal emulators out there but OutsideView lets us talk to different systems using just one piece of software while giving us the performance and control that we need. We have hundreds of employees using OutsideView each day - system administrators, application programmers and store personnel. We have found OutsideView to be the most flexible, easiest to use and the simplest to configure among all of the terminal emulation solutions. That, combined with Crystal Point’s excellent support and online help, is why we have been a Crystal Point customer for more than a decade.”
Cress Edwardson, Systems Programmer, Bon-Ton Stores, Inc.
“OutsideView 8.0 is an indispensible piece of our IT strategy in terms of addressing our need for SSH security and keeping current with the latest technologies. We’ve beta tested OutsideView 8.0; anyone who needs SSH for compliance or regulatory purposes should go with it!”
- Paul Watson, System Manager, NetWorks, Inc.
"We have used OutsideView Enterprise for multiple years- across multiple releases. With it, we centrally define or maintain connectivity sessions which are automatically distributed to various groups of users. We are able to protect those automatically- starting sessions from change, support thin-client access via Citrix, and can even view product usage on a user-by-user basis within a central pool of concurrent-use licenses. We have found no other product that lets us support our user community so completely and efficiently."
Patty Higdon, Olin Corporation
"Working with your support personnel has always been a great experience. They are readily available, know the product, and not only listen to your issues, but act on them. I wish every one of our vendors was this attentive to our needs".
Mark W. Whitby, Manager-Tandem Development, NYCE Corporation
“I have worked with Outside View 3270 for 2 years. Not once have I had a problem with this product where I had to call support. Recently an upgrade was released. I send an email to Crystal Point with several questions, which they answered thoroughly and promptly. At that time, we did not get a chance to download and install Version 7.3D and the license information was auto-purged from our emails. I had to request the download password again--the response was immediate and courteous. The "readme" included with the 7.3D installation is thorough. Crystal Point, from my experiences, has dependable products and excellent personal customer service.”
Polly Pyles, Limited Brands, HP NonStop Tandem DBA
“With SSL-secured communications, plus centrally administered controls of user environments, OutsideView Enterprise provides a complete operational control solution”
Sture Larssen, EDS (Saab)
“The key advantage to AppViewXS is a friendlier, graphical interface for our employees. They have been asking for mouse capability, dropdown lists and the like in our core applications. Now we can make them happier and require less training while experiencing fewer errors, and fewer helpdesk calls.”
Constantinos Papadamou, Supervisor for Networks, Systems & Technical Support
Hellenic Bank, Information Technology Center
"Even after many years, the architecture of our wholesale banking application has withstood the test of time but the user experience was poor because of old fashioned green-screen terminal emulation. AppViewXS has provided a fresh, modern look and feel as well as enabling us to develop new user functionality - and all without changing application code!"
Craig Morris, Director of Customer Support, Maintenance and Enhancements, Aleri Global Banking
"Crystal Point's AppViewXS product enabled Northrop Grumman, and more importantly, the US Air Force's REMIS System to deploy successfully into the Global Combat Support System portal. AppViewXS' server-side solution allows for tight, efficient integration between the REMIS Web Application and the NonStop REMIS application."
David McGuire, Principal Consultant, US Air Force REMIS project
Sture Larssen, EDS (Saab)
"Working with your support personnel has always been a great experience. They are readily available, know the product, and not only listen to your issues, but act on them. I wish every one of our vendors was this attentive to our needs."
Mark W. Whitby